Last update: 18.08.2018

  1. Terms
    Our Price List must be read in agreement with our Terms. All the terms from our Price List will be found here.
  2. Free services
    The Eligibility Service, Air Claim SRL Connect, Information Service and unsuccessful Justice as a Service are provided with absolutely no fee and free of charge.
  3. The Fee for our Service
    Only in the case in which Air Claim SRL will be able to successfully provide Justice as a Service and the Client will be able because of it to receive Flight Compensation, Air Claim SRL will be eligible to subtract its Service Fee from the obtained Flight Compensation.

For Claims regarding EC 261, the following will apply to the Service Fee:

In case of flights that are of 1,500 km or less, the Client will receive a compensation of 250 EUR and with that the Client will have to pay a Service Fee equal to the sum of 25%.

For flights that are known as intra-Community flights that exceeds 1,500 km and as well for flights that are between 1,500 km and 3,500 km, the Client will receive a compensation of 400 EUR. Therefore the Client will have to pay a Service Fee of only 25%.
As for the rest of the flights that are not specified above, where the Client obtains the right of receiving 600 EUR, 25% as a Service Fee will be subtracted from the Client.

For the flights described above, the ones where the client is not eligible for neither of EUR 250, EUR 400 or EUR 600, the Client must pay the sum of 25% as Service Fee of its Flight Compensation.

For other kinds of Claims than those stipulated in EC 261 Claims, the Service Fee will be retained as follow:

For when Client obtain Flight Compensation of 201-300 EUR, the Client will have to pay a Service Fee of 25%.
If the Client obtains Flight Compensation of 301-400 EUR, the Client will pay a Service Fee of 25%.
In case the Client obtains Flight Compensation of 401-500 EUR, the Client must pay a Service Fee of 25%.
If the Client obtains Flight Compensation of 501-600 EUR, the Client will owe a Service Fee of 25%.
When the Client obtains Flight Compensation of 601-800 EUR, the Client must offer a Service Fee of 25%.
In case the Client obtains Flight Compensation of 801-1,000 EUR, the Client will pay a Service Fee of 25%.

  1. The Guarantee of the Flight Compensation Amount

The Client will enjoy at all time the insurance that Air Claim SRL will guarantee the correctness and the fairness of the amount of the compensation that he is about to receive. If all the criteria of the application are met in accordance to the EC261, then the Client will be entitled to receive from the Air Claim SRL the correct amount in EUR.

Also to further clarify, all compensation resulting from an EC261 claim will be paid in EUR.

Therefore the compensation that is received as a result of the efforts of Air Claim SRL will be processed in a fully transparent manner. Because of this fact the Client will be able to verify in a satisfying manner if Air Claim SRL respected their obligations in accordance to EC261.

  1. The Fee of International Bank Transfer
    Additional fees and expenses in relation with the bank transfers will not fall onto the responsibility of Air Claim SRL. Even though the value of such expense is expected not to be consistent or relevant in most of the cases, we reserve our right of not having to be responsible for it due to different bank policies.

6. Value Added Tax (VAT) and other taxes
All the listed prices and fees on the Price List of Air Claim SRL will not imply additional taxes such as VAT or other fees or form of taxation from our behalf. The listed sums will be the only sums that you will have to pay and will be deducted from your compensation upon arrival.

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