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Emirates flight compensation

You spent countless hours planning every step of your vacation when the announcement of the flight cancellation derails your arrangements. Maybe you travelled with Emirates, and you experienced a flight delay of more than 3 hours. Did you know that both these situations entitle you to reimbursement up to 600 Euro? Find here how to claim flight compensation from Emirates.


When to claim flight delay compensation from Emirates

As UAE’s favourite airline and currently the seventh biggest one in the world, Emirates operates cargo and passenger flights all over the globe. Back in 1985, the company flew its first routes out of Dubai with only 2 aircraft. Now, their fleet has over 260 aircraft that transport air passengers to over 150 destinations in 80 countries. If you booked your air travel with Emirates and your flight was delayed or cancelled, you may be eligible for flight compensation. Here are several things to remember when claiming reimbursement from the airline based in the United Arab Emirates:

  1. Your flight departs or arrives at an airport in the EU.
  2. You have met the applicable check-in deadline for the delayed flight.
  3. Your reservation was confirmed for the delayed flight with the Emirates.
  4. If the air journey was between 1,500 and 3,500 km, the delay was more than 3 hours.
  5. If the flight was longer than 3,500 km, the delay was more than 4 hours.

If you can check the first 3 points and one of 4 or 5, Emirates legally owes you flight delay compensation. According to EU261, the airline should reimburse up to EUR 600 for delayed/cancelled flights or when boarding was denied due to overbooking. The exact amount of repay depends on the distance of your travel and how long it was delayed. Emirates operates flights to the longest international distances and cover thousands of kilometres, so you are probably eligible to EUR 600 as compensation for delayed flight.


When do you qualify for flight cancellation compensation?

You were notified of the cancellation of your flight less than 2 weeks before the departure. What was the reason behind this situation? Was it under the control or responsibility of Emirates? In most of the cases, Emirates flight cancellations and delays occur because of heavy air traffic or due to technical problems. If the cancellation/delay happened because of Emirates Airline, you should fill the compensation letter and request reimbursement.

In the first instance, the airline might offer you a voucher to smooth things over while you wait. The AirClaim team recommends discussing with the airline customer service about the reason for the cancellation. Take this notice together with the copies of your flight documents and your expenses, is possible, then send them to us to request delay repay or cancellation compensation from Emirates.

Keep your original travel documents if the airline rejects your claim, because we may want to address the Civil Aviation Authority. Instead of communicating with Emirates on the phone, send emails, as you can forward them to CAA if needed. Did the airline refuse to compensate you for delayed/cancelled flight? Request professional assistance from AirClaim, and you will soon receive flight compensation from Emirates!