Globally, there are over 40 years old airports, to which nothing has been added, modified or renovated over time. Of course, they are totally outdated from the point of view of the conditions offered to the passengers and the airports may even face a crisis.
Most airports are not adequately equipped to handle the large number of passengers and none of them have been built to meet the increased security needs. For these reasons, the authorized institutions as well as the partnerships in the public-private sector make collaborative efforts to be able to develop, through renovation and modernization, the airports in their area.
Many of the airports are in the process of modernization and updating according to the new requirements, others are still in the project stage. Most of them, however, need huge investments over the next 5 years, billions of dollars, just to keep up with the demands of passengers and airlines.
What does this mean in practice? A mixture of advanced technology, security and visionary design, along with check-in areas, retail points, comfort zones, more space and a greater natural light and of course, a luggage handling robot as well as a biometrics to reduce waiting times.
At every step, the goal is an improved and expanded experience for passengers – from cars that improve access to self-check-in service, to a perfect network of elevators, escalators – the focus is, in fact, on fast and efficient movement. through increasingly complex facilities.
Designers are aware that there is not enough room for passengers to move to another destination, but more than that is needed. The goal is, first and foremost, to make them more efficient to pass. For example, some airports lose customers annually because they are outdated and difficult to navigate. Through modernization and restoration, the airport becomes more efficient and the customer experience is improved.
How can the passenger experience be imposing?
Drawbacks, congestion, delays – for today’s passenger, in the contemporary environment, the airport offers too few things. In the best case, we can expect the flight to be done on time. In response, designers and architects take these aspects into consideration, with a more direct approach to the client. Thus, in this process, many airports are investing in modernization programs, in order to meet the industry’s public transport standard.