The coronavirus pandemic has its most serious impact on all industries around the world, as well as on their future and the way they operate. It is certain that things will not return to normal too soon and social distancing and precautions will be part of our lives, of all.
Airport security and check-in procedures are the queues that passengers do not want to have now, during the Covid-19 crisis. Moreover, specialists predict that tourism will not fully recover before 2023.
New precautions at airports include: disinfection booths, biometric security scans, automated customs and border patrol projections and improved check-in stations. All this together represents the most significant review of the airport experience, starting with September.
Matthew Johnson says “the traditional way we design airports has been split in two directions”. The basic plan of the airport tracks the traffic from the ground floor in the shape of an X, the passengers coming from various entrances reach a congested portal before dispersing. This design was implemented by major airports after the terrorist attack of 2001, when extended security scans became emblems of national security in the United States.
But if before the long corridors were the safety measures of the passengers, now it is exactly the opposite, now they are dangerous. Airports could become like casinos, coupling top surveillance with state-of-the-art sensors that verify your identity and scan your temperature as you wake up through it. This advanced X-ray technology would be able to identify potential threats to spread the new coronavirus, without requiring anyone to stand in line, keep their distance or put their things in a tray.
On the check-in side, it is expected that the airports will have spaces without human blockage, arranged and equipped with seats, including in the security areas. Mobile apps will also alleviate the need to touch screens; for example, there will be touch-free kiosks that print luggage tags when scanning your phone. Thus, together with the boarding passes with QR codes and the auto-drop luggage stations, the check-in process will be completely digitized.